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Cookie policy

We use cookies to give you the best possible service on our site. By continuing to use this site, you consent to our use of cookies.

What are cookies?

A cookie is a text file that is installed in the browser of your computer or mobile device by a website's server when you consult a website. The cookie contains a unique code which makes it possible for your browser to be recognized when you visit the website ("session" cookies) or during subsequent, repeated visits ("permanent" cookies). Cookies can be installed by the server of the website you visit or by partners of that website. A website's server can only read the cookies it has installed itself, and has no access to other information found in your computer or mobile device. Cookies are stored in the folder of your browser on your computer or mobile device. A cookie usually consists of the name of the server that placed the cookie, an expiry date, and a unique number code.

Cookies generally make the interaction between the visitor and the website faster and easier, and help the visitor navigate between the different parts of a website. Cookies can also be used to make the content or advertisement on a website more relevant for the visitor, and can be adapted to his personal taste and needs.

A cookie represents a (unique) number or value. It does not contain personal data.

We use different kind of cookies

  1. Necessary cookies: these cookies are necessary for visiting our websites and using certain parts of the websites. For instance, they allow you to navigate between the different parts of the website, fill in forms, place orders, and maintain the contents of your shopping cart. Even when you log in with your personal account these cookies are needed to check your identity in a secure way before you are granted access to your personal data. If you refuse these cookies, certain parts of the website will not work, or will not work optimally.
  2. Functional cookies: functional cookies are cookies that make it easier for our websites to work, make them more pleasant for visitors, and ensure that you have a more personalized browsing experience. For example, these cookies can remember your language choice and customer segment, or whether you were already asked to participate in a survey so that you are not asked again the next time you visit the website.
  3. Performance cookies: we use performance cookies to obtain information about visitors' use of our websites, in order to improve the content of our websites, adapt them to the wishes of visitors, and make them more user-friendly.

    We use Google Analytics to help analyze how visitors use this site and improve the shopping experience of our customers. Google Analytics uses cookies to collect standard internet log information and visitor behavior information in an anonymous form. Note the deliberate emphasis of anonymous, as no personally identifiable information is collected about you unless you explicitly submit that information via a fill-in form on this website.
    • _utma: contains a unique and anonymous identifying ID, which allows us to ensure that subsequent visits to our website are recorded as belonging to the same (unique) visitor.
    • _utmb: used to establish and continue a unique user session. Each time you request another page from the website the cookie is updated to expire after 30minutes.
    • _utmc: works with _utmb to determine when to create a new session for a website visitor. This is a session cookie and expires when you exit the browser.
    • _utmz: tracks how you found us and is used to calculate traffic and navigation within the website
    • _utmv: relates to custom reporting segments, a feature which we occasionally use on Google Analytics.
    We do not share our analytics data with any other third parties.

  4. Third party cookies: cookies placed by a different party, are called third party cookies.
    These cookies may “follow” you through various websites and for a longer period of time, but they do not collect personal data from which the third party would be able to identify you, the individual customer. The third parties placing these cookies may be suppliers who partner with us to deliver our website, companies that participate with us in affiliate marketing programs and other third parties.

Managing cookies

You can refuse the installation of cookies via your browser settings. You can also remove cookies already installed on your computer or mobile device at any time.